For 100% customer satisfaction, we provide guarantee for high quality product, on-time
delivery and money back. Shopping with us is hassle-free as we ensure that you get
the best pet care products at least prices.
For excellent customer service, we promise the following:
Money back guarantee: To make online shopping a stress free affair,
we provide all our products with money back guarantee. In case the order is not
delivered within 21 business days from the time of order, we will give you a full refund or
re-ship the order as per your convenience. If you face a problem with any product then call us within 5 days of receiving the order. We will give a full refund for
unopened products kept in the original packing.
Please Note: In case of incorrect product ordered, please contact us immediately on our toll free number 1-800-214-4505 - 9am to 6pm CST (Mon - Sat).
Product quality guarantee: Product quality is our top priority and we adhere to it by purchasing the products only from original manufacturers and authorized dealers. Carefully selected by Veterinarians the products are of high quality and give excellent results.
On-time delivery guarantee: We successfully deliver all the orders
within 7-14 business days. By any chance if the orders are not delivered within
21 business days, we will refund your money or will re-ship the order.
security and confidentiality of customer data. Be it your personal information or
financial details, we do not share it with any individual, organization or authorities
other than our staff members. By using SSL (Secure Socket Language) technology,
we safeguard information exchange.
Returns and Refunds:
If you are not satisfied with the products, please contact us at
support@BudgetPetWorld.com within 5 working days
or call on our toll free number 1-800-214-4505.
Our customer care service providers will assist you for the return or getting a refund or order
another product. We will make refunds via the same method of payment.
The returns would be accepted in original packing only. Please help us help you
out by calling us within 5 days of order delivery in case you want to return the
product. For more, please call our customer care center and get all the details.